Help
How can we help?
Common questions
Getting started
Get in touch through our contact page and tell us whether you are a family or an organization. We will help you choose a package and set up your family's space.
Managing your care team
The person who runs the family invites relatives and helpers, and chooses how much each person can see. Professional caregivers join through their agency.
Sharing documents
Important papers live in your family's vault. You decide who has trusted access to them.
Using Love Box
Choose a theme, pick what goes inside, add a personal message and choose how it is delivered. Love Box is purchased separately from Pamoja's packages.
The emergency alert
One button emails everyone on your family's alert list. Pamoja is not an emergency service. If anyone may be in danger, call 911 first.
Your account and security
Each household's records are kept separate from every other household's. You can change your password or leave your account from your account page in the app.
